FAQs

1. WHAT CURRENCY ARE THE PRICES DISPLAYED IN?

All prices are listed in AED.

2. WHAT SHIPPING METHODS ARE AVAILABLE?

We offer standard and express delivery options. Cash on Delivery (COD) is available only within the UAE.

3. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Same-Day Delivery (Dubai Only): Orders placed before 1:00 PM (excluding Fridays) will be delivered the same day. Delivery fee: 15 AED.
UAE Standard Delivery: 1–3 business days.
International Delivery: 5–12 business days depending on destination.
Free UAE delivery on orders over 300 AED.

4. DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we ship worldwide. All international orders are subject to VAT, customs duties, and other applicable fees, which must be paid by the recipient.

5. WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, Mastercard, Apple Pay, Google Pay, bank transfers, and Cash on Delivery (UAE only).

6. DO YOU OFFER RETURNS OR EXCHANGES?

Yes, returns and exchanges are accepted within 7 days of delivery for unused items in original packaging. Shipping costs for returns are covered by the buyer unless the item is defective or incorrect.

7. ARE YOUR SPEARGUNS AND EQUIPMENT COVERED BY WARRANTY?

Yes, all spearguns and accessories come with a 12-month warranty against manufacturing defects. Warranty does not cover misuse or normal wear and tear.

8. CAN I ORDER CUSTOMIZED SPEARGUNS OR APPAREL?

Absolutely. We offer custom designs, colors, and branding for spearguns, fins, and selected apparel. Contact us to discuss your requirements.

9. HOW SHOULD I CARE FOR MY SPEARGUN OR FINS?

Rinse thoroughly with fresh water after each use, store away from direct sunlight, and check all rubber and Dyneema regularly. Avoid prolonged exposure to heat or salt buildup.

10. CAN I PICK UP MY ORDER IN PERSON?

Yes, local pickup is available by appointment in the UAE. Contact us to arrange collection